Orders are processed within the same week as orders are placed. Delivery within Austria usually takes 2–4 business days, within the EU 3–7 business days, and international shipments 7–14 business days depending on destination.

Shipping costs are calculated at checkout and depend on the delivery address. For Austria and the EU, we offer flat-rate options, while international orders may vary. Customs duties or local taxes outside the EU are the responsibility of the customer.

Yes. You have the right to return your purchase within 14 days of delivery. Return shipping costs are the responsibility of the customer. Refunds include the original product price, provided the items are returned in their original condition.